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DESIGN PROCESS

What to expect during the design process.

How we work

We have a process that enables us to deliver high quality websites at an affordable price for businesses.  We want you to understand our process to ensure that you are comfortable with how we work.  You will find our process in detail below, but if you would like to discuss this in more detail please get in touch with us.

 Sign Up

Firstly, please get in touch and we can talk through your requirements and provide you with a quote and answer any questions you may have.

On signing up for our service you will be required to pay 50% upfront, and the balance when your site goes live.  Payment is by EFT and our monthly hosting charge starts from when you sign up.

 Research

After you have signed up we will send you a short questionnaire to complete about your business.  This helps us understand what your goals are.  We will look at similar businesses, as well at the current design trends.  We will look at your site from a marketing perspective and apply our experience to it.

 Design

Based on the completed questionnaire and the research we will create an initial design for you to review, which we will work with you until you are happy to sign it off.  We will continue with the revisions until you are completely satisfied before we start to fully develop the site.  
Note: Once the design is approved and the project moves to the build stage, any design changes may incur an additional charge

 Build

At the build stage we will need you to provide us with all the content for the web pages.  When we build your web site it is coded to be fully responsive on all devices.  
If it is a ecommerce site we will show you how to update products on the site.

 Web site launch

On completion of the website build to your approved design we will publish live to your domain name.  The site will have full SEO for Google and we will let Google know that the site needs to be indexed for search.

SUPPORT

When your website is live, we are available for support for the life time of your site.  If you are too busy to update your site on a daily / weekly / monthly basis, we are here to help, for as much or little as you need.  We charge an hourly rate for support, but we can arrange a SLA on request.

Address

Quentin Smythe Road
Kloof, Kwazulu Natal

Contacts

Email: info@palo.co.za                     
Phone: +27 72 692 0079